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Community Services

UPMC Western Psychiatric Hospital strives to improve the quality and scope of community-based services and support for individuals with behavioral health problems who are in recovery — and for their families as well.

Through the effective management of community-based resources and support, program staff take a client and family-centered approach to assist clients in finding appropriate treatment, meaningful employment, and adequate housing resources.

Clinical case management services and the Intensive Case Management and Resource Coordination programs collaborate to provide and coordinate services for adults with serious mental illness and children and adolescents with serious behavioral and emotional problems with:

  • Families
  • Community health and social services organizations
  • State hospitals
  • County and state government

Innovative Community Treatment Teams work with transitional age adolescents (16-25) and with adults (25+) to provide a full continuum of clinical services and community-based support to the homeless who are mentally ill or have a substance use disorder.

The Western Psychiatric Homeless Continuum received a prestigious 2002 Significant Achievement Award from the American Psychiatric Association for innovative clinical services and support for this population.


“Housing First: A Strategy to End Homelessness” received The Hospital & Healthsystem Association of Pennsylvania (HAP) Community Benefit Achievement Award for 2013. This initiative helps chronically homeless individuals and families find shelter.

Through our Homeless Continuum program, we are able to provide over 250 housing opportunities to individuals in our county who are homeless and are living with mental illness.