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Clinical Excellence Stories
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Life changing is...setting the standard
Life changing is...setting the standard

Striving for Excellence

At UPMC, we aim to provide everyone — our patients, our employees, and the greater community — with the very best. We have received recognition for many of our efforts, and we strive to change lives for the better every day.

Awards and Recognition

On this page:

  • UPMC
  • UPMC Hillman Cancer Center
  • Southwest Pa.
  • Northwest Pa. and Western New York
  • Central Pa.
  • North Central Pa.
  • West Central Pa.
  • Maryland

UPMC

Access Innovation Award from the Patient Access Collaborative

The Access Innovation of the Year Award recognizes organizations that are driving meaningful improvements in patient access through innovation, technology, and operational excellence.

UPMC Scheduling Services earned this award for its transformational work to unify and modernize scheduling operations across the health system. The team supports access to care across more than 180 specialties, with over 550 nonclinical scheduling specialists and 75 leaders supporting 5,700 providers across 500 inbound and outbound phone lines in Pennsylvania, Maryland, West Virginia, and New York.

Key innovations recognized include:

  • Migration to a unified Cisco telephony and chat platform.
  • Development of Template Academy to standardize Epic scheduling education and workflows.
  • Support of UPMC’s Epic Bridges transition to a single electronic health record system.
  • Optimization of more than 120 Epic decision trees and 4,500 scheduling templates to improve scheduling accuracy and efficiency.

The team also demonstrated measurable operational and workforce improvements, including:

  • Supporting more than 7 million inbound and outbound patient calls annually.
  • Achieving 50 percent growth in centralized scheduling over two-year period.

UPMC Scheduling Services’ national recognition highlights the team’s commitment to improving access to care, enhancing the patient experience, and advancing innovative scheduling solutions across the health system.

Best Employers Award: Excellence in Health & Well-being

In 2026, UPMC was one of 56 employers honored with the prestigious Business Group on Health Best Employers Award: Excellence in Health & Well-being for exemplary commitment to advancing employee well-being through comprehensive and innovative benefits and initiatives. This marks the 15th time that UPMC has received this recognition.

Best Insurance Company for Medicare Advantage

In 2026, UPMC for Life again earned the highest member satisfaction ranking among Medicare Advantage plans in Pennsylvania in the JD Power U.S. Medicare Advantage Satisfaction Study. This marks the fourth consecutive year that UPMC for Life has achieved the No. 1 ranking, underscoring the plan's ongoing commitment to delivering an outstanding experience for its members.

The JD Power U.S. Medicare Advantage Satisfaction Study measures member satisfaction across key aspects of the health plan experience, from trust and access to care to customer service and digital tools. UPMC for Life received the highest score in Pennsylvania for the 2026 study and has ranked first in the state every year since 2023.

Best Places to Work for People with Disabilities

In 2025, UPMC achieved a score of 100 on the 2025 Disability Equality Index and was recognized as one of the “2025 Best Places to Work for People with Disabilities.” This was the second time that UPMC has been awarded this designation, and a score of 100 indicates adherence to many leading disability inclusion practices.

Catalyst Award

In 2023, UPMC received the Catalyst Award in recognition of a two-pronged strategy of external recruitment and internal development that was designed to ensure that UPMC's executive workforce is reflective of the communities it serves.

Healthiest Workplaces in America

Healthiest Employers has recognized UPMC for prioritizing innovative, personalized well-being programs for its employees and their families; tailoring its offerings to meet diverse needs through flexible options; and actively promoting awareness and access to behavioral and mental health resources, ensuring employees find the right level of support.

Hospitals and Health Systems with Great Heart Programs

In 2024, UPMC was listed as one of Becker’s “Hospitals and Health Systems with Great Heart Programs,” which celebrates institutions for their outstanding cardiovascular care, superior patient outcomes, and advanced technologies.

Inspiring Workplace Awards

In 2024, UPMC was named one of the “Top 100 Inspiring Workplaces in North America,” with a ranking inside the Top 50. Special recognition was received for the “Inclusion” category.

Inspiring Workplaces recognizes people-first organizations across the globe highlighting the key elements of culture and purpose, leadership, wellbeing, inclusion, communication, and experience.

Military Friendly Employer

UPMC has been named both a nationwide top 10 Military Friendly Employer and a Military Spouse Friendly Employer for its commitment to serving the military and veteran community — from hiring and career advancement to customer service and charitable investment.

UPMC is being honored for meeting or exceeding standards in critical areas of commitment to the military community including recruiting, hiring and training of veterans and military spouses, and partnering with and supporting veteran-owned businesses. 

National Committee for Quality Assurance (NCQA) Ratings

In 2026, eight UPMC Insurance Services Division products received NCQA Health Plan Ratings of 4 stars or higher. Highlights include:

  • UPMC Commercial HMO products issued by UPMC Health Plan Inc. and administered by UPMC Benefit Management Services Inc. earned 5 out of 5 stars in NCQA’s Commercial Health Plan Ratings 2026, making them the top-rated commercial HMO plans in Pennsylvania and among the top 1.6 percent nationally.
  • UPMC Benefit Management Services is among the top-rated commercial EPO/PPO plans in Pennsylvania, receiving 4.5 stars in NCQA’s Commercial Health Plan Ratings 2026. It is among the top 6 percent nationally.
  • UPMC for You is among the top 6 percent of Medicaid plans in the nation, maintaining 4.5 stars in NCQA’s Medicaid Health Plan Ratings 2026. No Pennsylvania plans received a 5-star rating, and only two other plans in the state attained a 4.5-star rating. Both of those plans operate exclusively in the Community HealthChoices program.

In addition to achieving strong Health Plan Ratings, all eight Insurance Services Division products are NCQA Health Plan Accredited. NCQA Accreditation recognizes health plans that demonstrate excellence in managing and improving the quality of care, member experience, and operational performance across their provider network and administrative services.

Stevie® Awards for Sales & Customer Service

The Stevie® Awards are globally recognized as the premier business honors, celebrating outstanding achievements and contributions by organizations and professionals across industries. They rank among the top accolades for excellence in customer service, sales, business development, and contact center performance. 

UPMC Health Plan earned seven Stevie® Awards – including Customer Service Award of the Year – Healthcare, Pharmaceuticals, and Related Industries category.

UPMC Health Plan also received Gold Stevie® Awards for:

  • Customer Service Employer of the Year.
  • Customer Service Department of the Year.
  • Enrollment and COB for Best Back Office Customer Service Team of the Year.

And Silver Stevie® Awards for:

  • Best Use of Customer Insight Status.
  • Contact Center of the Year (More than 100 Seats).
  • Customer Service Transformation.

In 2026, UPMC Scheduling Services earned four Stevie® Awards for Sales and Customer Service, including a Gold Stevie® Award for:

  • Contact Center of the Year (Over 100 Seats – All Other Industries) – UPMC Scheduling Services Access Center

Scheduling Services received Silver Stevie® Awards for:

  • Customer Service Leader of the Year: Samra Halchak
  • Customer Service Training Professional of the Year: Katelyn Hess

Scheduling Services received Bronze Stevie® Awards for:

  • Customer Service Management Team of the Year – Scheduling Services Access Center Leadership Team

In 2025, the team was honored with five Stevie® Awards for Sales and Customer Service, highlighting both teamwide accomplishments and individual leadership.

The team earned a Gold Stevie® Award for:

  • Training Team of the Year Scheduling Services.

Scheduling Services received Silver Stevie® Awards for:

  • Customer Service Transformation Award Scheduling Services.
  • Contact Center Leader of the Year: Trish Hanley.

And Bronze Stevie® Awards for:

  • Best Customer Engagement Initiative Scheduling Services Emergency Department Patient Referral Process.
  • Innovation in Customer Service Scheduling Services Texting Initiative.

The Vibrant Index Initiative

In 2025, UPMC received a top score of 95% across nine assessment areas for the Vibrant Pittsburgh index designation. Since the Index began in 2019, UPMC has received the top designation as a Vibrant Champion for all six years.

UPMC Heart and Vascular Institute: Society of Thoracic Surgeons Adult Cardiac Surgery Star Ratings

UPMC has been awarded the highest possible rating of three stars in three procedures across five different UPMC locations by the Society of Thoracic Surgeons (STS).

  • UPMC Altoona: Multi-procedural composite measures, which involves a combination of all cardiac procedures, including valves and coronary bypass surgeries.
  • UPMC Harrisburg: Coronary Artery Bypass Grafting, Mitral Valve Replacement/Repair, and multi-procedural composite measures, which involves a combination of all cardiac procedures, including valves and coronary bypass surgeries.
  • UPMC Passavant: Coronary Artery Bypass Grafting and multi-procedural composite measures, which involves a combination of all cardiac procedures, including valves and coronary bypass surgeries.
  • UPMC Presbyterian: Coronary Artery Bypass Grafting and multi-procedural composite measures, which involves a combination of all cardiac procedures, including valves and coronary bypass surgeries.
  • UPMC Washington: Coronary Artery Bypass Grafting and multi-procedural composite measures, which involves a combination of all cardiac procedures, including valves and coronary bypass surgeries.

World’s Most Ethical Companies

In 2025, UPMC received the World’s Most Ethical Companies® recognition by Ethisphere, a global leader in defining and advancing ethical business practice standards.

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UPMC Hillman Cancer Center

National Cancer Institute (NCI)-designated Comprehensive Cancer Center

UPMC Hillman is one of only 57 NCI-designated Comprehensive Cancer Centers in the United States.

NCI recognizes this elite group for their demonstrated excellence in:

  • Cancer research.
  • Patient care.
  • Education.
  • Community outreach.

American College of Radiation Oncology (ACRO) Practice Accreditation

UPMC Hillman Cancer Center is one of the largest networks in the U.S. to hold ACRO Practice Accreditation. This assures that the center meets vigorous and nationally accepted standards for cancer patient safety and radiation oncology care.

Commission on Cancer (CoC) accredited with commendation

Multiple UPMC Hillman Cancer Center sites and UPMC hospitals received CoC recognition for:

  • Meeting a national quality standard.
  • Establishing a framework for quality.
  • Improving patient care.

Quality Oncology Practice Initiative (QOPI) certification

QOPI recognized UPMC Hillman Cancer Center for continuous quality improvement in medical oncology care.

UPMC Hillman is one of the largest cancer treatment networks in the U.S. to apply for and receive QOPI certification.

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Southwest Pa. UPMC Hospital Awards and Recognition

UPMC Children’s Hospital of Pittsburgh

  • Named a “Top Children’s Hospital” by The Leapfrog Group in recognition of achievements in patient safety and quality.
  • Earned Magnet recognition for Nursing Excellence from the American Nurses Credentialing Center.
  • HAP Donate Life Challenge CORE Hospital Designation – Titanium.
  • Named a Top 15 Children’s Hospital in Innovation and Technology by Parents® magazine.
  • Named to the U.S. News & World Report Best Children’s Hospitals Honor Roll for 2026-2027, earning a place among the nation’s top 10 pediatric hospitals. Tied for the #1 rank in Pennsylvania and tied for #1 in the Mid-Atlantic Region. Nationally ranked in 11 pediatric specialties that are evaluated by U.S. News & World Report.
    • Cancer.
    • Cardiology & Heart Surgery.
    • Diabetes & Endocrinology.
    • Gastroenterology & GI Surgery.
    • Neonatology.
    • Nephrology.
    • Neurology & Neurosurgery.
    • Orthopaedics.
    • Pediatric & Adolescent Behavioral Health.
    • Pulmonology & Lung Surgery.
    • Urology.
  • The Center for Rare Disease Therapy received Center of Excellence recognition from the National Organization for Rare Disorders (NORD). The center at UPMC Children's joins a highly selective group of 31 medical centers across the U.S.
  • The American Nurses Credentialing Center designated the Pediatric Advanced Practice Provider program as a Practice Transition Accreditation Program® (PTAP). PTAP organizations set residency or fellowship program standards that transition RNs and advanced practice RNs into new practice settings.
  • Voted a “Most Beautiful Hospital” by Soliant Health in 2024.

UPMC East

  • “A” Leapfrog Hospital Safety Grade.
  • Four-star rating from Centers for Medicare and Medicaid Services.
  • American Heart Association/American Stroke Association Get With The Guidelines®  Award:
    • Stroke Silver Plus.
  • HAP Donate Life Challenge CORE Hospital Designation – Platinum.
  • Healthgrades Specialty Clinical Quality Award:
    • Pulmonary Care Excellence Award™.
  • Primary Stroke Center certification from The Joint Commission.
  • Recognized as a UPMC Health Plan Hip and Knee Joint Replacement Center of Excellence.

UPMC Greene

  • HAP Donate Life Challenge CORE Hospital Designation – Platinum.

UPMC Horizon

  • “A” Leapfrog Hospital Safety Grade.
  • American College of Radiology Breast Imaging Center of Excellence.
  • American College of Radiology Center of Excellence for Lung Cancer Screening (Greenville).
  • HAP Donate Life Challenge CORE Hospital Designation – Gold.
  • Recognized as a UPMC Health Plan Hip and Knee Joint Replacement Center of Excellence.

UPMC Jameson

  • Accredited by the American College of Radiology.
  • Accredited as a Comprehensive Center under the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP).
  • HAP Donate Life Challenge CORE Hospital Designation – Gold.
  • Healthgrades Specialty Clinical Quality Award:
    • Surgical Care Excellence Award™.
  • UPMC Heart and Vascular Institute at UPMC Jameson is accredited by Corazon, Inc. Corazon is a Pittsburgh-based accreditation agency on behalf of the Pennsylvania Department of Health.

UPMC Magee-Womens Hospital

  • Accredited as a Comprehensive Center under the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP).
  • HAP Donate Life Challenge CORE Hospital Designation – Platinum.
  • Healthgrades Specialty Clinical Quality Award:
    • America’s 100 Best Hospitals for Joint Replacement Award™.
    • Joint Replacement Excellence Award™.
    • Pulmonary Care Excellence Award™.
  • Magee-Womens Research Institute (MWRI) is the largest research institute in the U.S. devoted exclusively to women’s health and reproductive biology. As a result, Magee has the highest National Institutes of Health-funded obstetrics and gynecology department in the nation.
  • Magnet designation from the American Nurses Credentialing Center.
  • One of the first hospitals recognized as a National Center of Excellence (CoE) in Women’s Health. The U.S. Department of Health and Human Services honors CoEs for research, training, and caring for a diverse female population.
  • Ranked #14 in the nation for obstetrics and gynecology by U.S. News & World Report.
  • Recognized as a UPMC Health Plan Hip and Knee Joint Replacement Center of Excellence.

UPMC McKeesport

  • Cardiac Rehabilitation program certification from the American Association of Cardiovascular and Pulmonary Rehabilitation.
  • HAP Donate Life Challenge CORE Hospital Designation – Platinum.
  • Healthgrades Specialty Clinical Quality Award:
    • Stroke Care Excellence Award™.
  • Primary Stroke Center certification from The Joint Commission.
  • Recognized by Nurses Improving Care for Healthsystem Elders (NICHE).
  • Three-star rating from Centers for Medicare and Medicaid Services.

UPMC Mercy

  • “A” Leapfrog Hospital Safety Grade.
  • Accredited by the American College of Emergency Physicians as a Geriatric Emergency Department.
  • American Heart Association/American Stroke Association Get With The Guidelines®  Award:
    • Stroke Gold Plus.
  • Burn Center certified by the American Burn Association.
  • Comprehensive Stroke Center certification by The Joint Commission.
  • First and currently the only Catholic hospital in Pittsburgh.
  • HAP Donate Life Challenge CORE Hospital Designation – Platinum.
  • Heart and Vascular Institute awarded Press Ganey “Pinnacle of Excellence Award for Patient Experience”.
  • Healthgrades Specialty Clinical Quality Award:
    • America’s 100 Best Hospitals for Prostate Surgery Award™.
    • Pulmonary Care Excellence Award™.
  • Nationally ranked in rehabilitation by U.S. News & World Report.
  • Ranked #12 in the nation for rehabilitation by U.S. News & World Report.
  • Recognized by the Institute for Healthcare Improvement as Age Friendly – Committed to Care Excellence.
  • Region’s only combined Level 1 Regional Resource Trauma Center and Comprehensive Burn Center.

UPMC Passavant

  • “A” Leapfrog Hospital Safety Grade.
  • Accredited by the American College of Surgeons’ Commission on Cancer.
  • Achieved a three-star rating (the highest quality designation) for coronary artery bypass grafting from the Society of Thoracic Surgeons.
  • Four-star rating from Centers for Medicare and Medicaid Services.
  • HAP Donate Life Challenge CORE Hospital Designation – Titanium.
  • Healthgrades Hospital Quality Award:
    • Outstanding Patient Experience Award™.
  • Magnet designation from the American Nurses Credentialing Center.
  • Ranked #2 in the Pittsburgh metro area and #16 in Pennsylvania by U.S. News & World Report.
  • Received a Beacon Award for Excellence from the American Association of Critical-Care Nurses.
  • Recognized as a UPMC Health Plan Hip and Knee Joint Replacement Center of Excellence.
  • Recognized as a “Leader in LGBTQ Healthcare Equality” by the Human Rights Campaign Foundation.

UPMC Presbyterian Shadyside

  • Achieved a three-star rating (the highest quality designation) for coronary artery bypass grafting and aortic valve replacement from the Society of Thoracic Surgeons.
  • American Heart Association/American Stroke Association Get With The Guidelines®  Award:
    • Stroke Gold Plus.
  • Comprehensive Stroke Center certification by The Joint Commission.
  • Flagship of UPMC Hillman Cancer Center network.
  • HAP Donate Life Challenge CORE Hospital Designation – Titanium.
  • Healthgrades Hospital Quality Award:
    • Outstanding Patient Experience Award™.
  • Healthgrades Specialty Clinical Quality Award:
    • America’s 100 Best Hospitals for Gastrointestinal Care Award™.
    • America’s 100 Best Hospitals for Prostate Surgery Award™.
    • America’s 100 Best Hospitals for Stroke Care Award™.
    • Gastrointestinal Care Excellence Award™.
    • Gastrointestinal Surgery Excellence Award™.
  • Hub of UPMC’s academic medical center, where we translate research and advances in medical science into enhanced patient care capabilities.
  • Level 1 Regional Resource Trauma Center.
  • Magnet® designation from the American Nurses Credentialing Center.
  • Ranked #1 in Pittsburgh and #2 in Pennsylvania by U.S. News & World Report. The hospital also earned national rankings in 10 specialties.
  • One of the busiest transplant centers in the world.
  • Recognized as a UPMC Health Plan Hip and Knee Joint Replacement Center of Excellence (UPMC Shadyside).
  • Two campuses in Pittsburgh. The Oakland campus includes UPMC Montefiore, UPMC Presbyterian, and UPMC Western Psychiatric Hospital. The Shadyside campus includes UPMC Shadyside.

UPMC St. Margaret

  • American College of Emergency Physicians Geriatric Emergency Department Accredited Bronze Level 3.
  • American Heart Association/American Stroke Association Get With The Guidelines®  Award:
    • Stroke Silver Plus.
  • Emergency Nurses Association Lantern Award.
  • Five-star rating from Centers for Medicare and Medicaid Services.
  • HAP Donate Life Challenge CORE Hospital Designation – Platinum.
  • Healthcare Equality Index (HEI) Leader and Top Performer.
  • Healthgrades Hospital Quality Award:
    • Outstanding Patient Experience Award™.
    • Surgical Care Excellence Award™.
  • Healthgrades Specialty Clinical Quality Awards:
    • America’s 100 Best Hospitals for Joint Replacement Award™.
    • America’s 100 Best Hospitals for Spine Surgery Award™.
  • Hospital and Healthsystem Association of Pennsylvania (HAP) Achievement Award.
  • Magnet®-designated hospital – the highest international recognition for nursing excellence and leadership.
  • Nurses Improving Care for Healthsystem Elders (NICHE) Designation.
  • Primary Stroke Center certification from The Joint Commission.
  • Recognized as a UPMC Health Plan Hip and Knee Joint Replacement Center of Excellence.

UPMC Washington

  • “A” Leapfrog Hospital Safety Grade.
  • Achieved a three-star rating (the highest quality designation) for coronary artery bypass grafting from the Society of Thoracic Surgeons.
  • American Heart Association/American Stroke Association Get With The Guidelines®  Award:
    • Stroke Gold Plus.
    • Target: Stroke Honor Roll.
    • Target: Type 2 Diabetes Honor Roll.
  • HAP Donate Life Challenge CORE Hospital Designation – Platinum.
  • Received platinum-level designation from the American College of Cardiology/American Heart Association’s Chest Pain-MI Registry™.

UPMC Western Psychiatric Hospital

  • Designated a “Leader in Healthcare Equality." This is the highest possible designation by the Human Rights Campaign Foundation’s Healthcare Equality Index.
  • Ranked #7 in the nation for excellence in psychiatric care.

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Northwest Pa. and Western New York UPMC Hospital Awards and Recognition

UPMC Chautauqua

  • Accredited as a Comprehensive Center under the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP).
  • American College of Radiology Breast Center of Excellence.
  • American Society of Gastrointestinal Endoscopy Center of Excellence.
  • Cribs for Kids® Gold Designated Certified Sleep Program.
  • Healthgrades Specialty Clinical Quality Awards:
    • America’s 50 Best Hospitals for Outpatient Prostate Card Award™.
  • Sexual Assault Forensic Excellence (SAFE) Center of Excellence.

UPMC Hamot

  • Accredited as a Comprehensive Center under the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP).
  • Achieved a three-star rating (the highest quality designation) for coronary artery bypass grafting from the Society of Thoracic Surgeons.
  • American Heart Association/Stroke Association Get with the Guidelines® Awards:
    • AFib Gold.
    • Commitment to Quality.
    • Heart Failure Gold Plus.
    • Stroke Gold Plus.
    • Target: Ablation.
  • Comprehensive Cardiac Care Center certification from The Joint Commission.
  • Emergency Nurses Association Lantern Award.
  • Endoscopy department recognized by the American Society for Gastrointestinal Endoscopy.
  • HAP Donate Life Challenge CORE Hospital Designation – Platinum.
  • Healthgrades Specialty Clinical Quality Awards:
    • Cardiac Surgery Excellence Award™.
  • Level II Trauma Center accreditation from The Pennsylvania Trauma Systems Foundation.
  • Magnet designation for excellence in nursing.
  • Rated 10th in the nation for transcatheter aortic valve replacement (TAVR) in U.S. News & World Report’s 2026-2027 Best Hospitals listing. Among more than 800 TAVR programs nationwide, UPMC Hamot earned the highest rating in Pennsylvania.
  • Recognized by Money and The Leapfrog Group as one of the 101 Best Hospitals for Bariatric Surgery.
  • Recognized as a UPMC Health Plan Hip and Knee Joint Replacement Center of Excellence.
  • Received platinum-level designation from the American College of Cardiology/American Heart Association’s Chest Pain-MI Registry™.
  • Recognized by the American Association of Critical-Care Nurses (AACN) with a gold-level Beacon Award for Excellence – a significant milestone on the path to exceptional patient care and healthy work environments.

UPMC Kane

  • Accredited by the American College of Radiology.

UPMC Northwest

  • “A” Leapfrog Hospital Safety Grade.
  • Advanced Primary Stroke Center by The Joint Commission.
  • American College of Radiology Breast Imaging Center of Excellence.
  • American College of Radiology Center of Excellence for Lung Cancer Screening.
  • American Heart Association/Stroke Association Get with the Guidelines® Award:
    • Stroke Gold Plus.
  • HAP Donate Life Challenge CORE Hospital Designation – Platinum.

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Central Pa. UPMC Hospital Awards and Recognition

UPMC Carlisle

  • Accredited as a Comprehensive Center under the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP).
  • Accredited by the Surgical Review Corporation as a Center of Excellence in Hernia Surgery.
  • American Heart Association/American Stroke Association Get With The Guidelines® Awards:
    • Heart Failure Gold Plus.
    • Stroke Gold Plus.
  • Healthgrades Hospital Quality Award:
    • Patient Safety Excellence Award™.
  • Healthgrades Specialty Clinical Quality Award:
    • Outpatient Joint Replacement Excellence Award™.
  • Received platinum-level designation from the American College of Cardiology/American Heart Association’s Chest Pain-MI Registry™.

UPMC Community Osteopathic

  • Achieved (with UPMC Harrisburg and UPMC West Shore) disease-specific certification from The Joint Commission for stroke, heart failure, total hip and total knee replacement, and spine surgery.
  • Accredited by the Surgical Review Corporation as a Center of Excellence in Hernia Surgery.
  • American Heart Association/American Stroke Association Get With The Guidelines® Awards:
    • Heart Failure Gold Plus.
    • Stroke Gold Plus.
    • Target: Stroke Honor Roll.
    • Target: Type 2 Diabetes Honor Roll.
  • Comprehensive Stroke Center certification from The Joint Commission.
  • Healthgrades Hospital Quality Awards:
    • America’s 100 Best Hospitals Award™.
    • America’s 250 Best Hospitals Award™.
  • Healthgrades Specialty Clinical Quality Awards:
    • America’s 100 Best Hospitals for Gastrointestinal Care Award™.
    • America’s 100 Best Hospitals for Gastrointestinal Surgery Award™.
    • America’s 100 Best Hospitals for Spine Surgery Award™.
    • America’s 100 Best Hospitals for Stroke Care Award™.
    • Critical Care Excellence Award™.
    • Neurosciences Excellence Award™.
    • Pulmonary Care Excellence Award™.
  • Received (with UPMC Harrisburg and UPMC West Shore) a four-star rating from the Centers for Medicare and Medicaid Services (CMS). This rating indicates performance in the top third of all U.S. hospitals.
  • UPMC Community Osteopathic, including UPMC Harrisburg and UPMC West Shore (under the same license), are ranked #1 in the Harrisburg metro area ranked and #7 in Pennsylvania by U.S. News & World Report.
  • Recognized as a UPMC Health Plan Hip and Knee Joint Replacement Center of Excellence.

UPMC Hanover

  • Accredited by the American College of Radiology as a Designated Lung Cancer Screening Center.
  • Accredited by the Surgical Review Corporation as a Center of Excellence in Hernia Surgery.
  • American Heart Association/American Stroke Association Get With The Guidelines® Award:
    • Heart Failure Silver Plus.
    • Stroke Gold Plus.
  • Certified Perioperative Nurse (CNOR®) Strong designation from the Competency & Credentialing Institute (CCI).
  • Laboratory accredited by the College of American Pathologists.
  • Mission: Lifeline® - STEMI Receiving Center - Gold Achievement Award.
  • Received platinum-level designation from the American College of Cardiology/American Heart Association’s Chest Pain-MI Registry™.

UPMC Harrisburg

  • Accredited by the Surgical Review Corporation as a Center of Excellence in Hernia Surgery.
  • Achieved a three-star rating (the highest quality designation) for coronary artery bypass grafting, aortic valve replacement plus coronary artery bypass grafting, and mitral valve repair and replacement from the Society of Thoracic Surgeons.
  • American Heart Association/American Stroke Association Get With The Guidelines® Awards:
    • Heart Failure Gold Plus.
    • Stroke Gold Plus.
    • Target: Stroke Honor Roll.
    • Target: Type 2 Diabetes Honor Roll.
  • Comprehensive Stroke Center certification from The Joint Commission.
  • Earned The Joint Commission’s Gold Seal of Approval® and the American Stroke Association’s Heart-Check mark for Acute Stroke Ready Certification.
  • Healthgrades Hospital Quality Awards:
    • America’s 100 Best Hospitals Award™.
    • America’s 250 Best Hospitals Award™.
    • Outstanding Patient Experience Award™.
  • Healthgrades Specialty Clinical Quality Awards:
    • America’s 100 Best Hospitals for Gastrointestinal Care Award™.
    • America’s 100 Best Hospitals for Gastrointestinal Surgery Award™.
    • America’s 100 Best Hospitals for Spine Surgery Award™.
    • America’s 100 Best Hospitals for Stroke Care Award™.
    • Critical Care Excellence Award™.
    • Gastrointestinal Surgery Excellence Award™.
    • Neurosciences Excellence Award™.
    • Outpatient Joint Replacement Excellence Award™.
    • Pulmonary Care Excellence Award™.
  • Ranked #1 in the Harrisburg metro area and #7 in Pennsylvania by U.S. News & World Report.
  • Ranked on Money Magazine’s list of best hospitals for cardiac care in the United States (2024). Ranked number 20 out of 75, UPMC Harrisburg is the only hospital in the region to make the list.
  • Received platinum-level designation from the American College of Cardiology/American Heart Association’s Chest Pain-MI Registry™.

UPMC Lititz

  • “A” Leapfrog Hospital Safety Grade.
  • Accredited by the Surgical Review Corporation as a Center of Excellence in Hernia Surgery.
  • American Heart Association/American Stroke Association Get With The Guidelines® Award:
    • Stroke Gold Plus.
    • Target: Stroke Honor Roll.
    • Target: Type 2 Diabetes Honor Roll.
  • Recognized as a UPMC Health Plan Hip and Knee Joint Replacement Center of Excellence.

UPMC Memorial

  • Accredited by the Surgical Review Corporation as a Center of Excellence in Hernia Surgery.
  • American Heart Association/American Stroke Association Get With The Guidelines® Award:
    • Stroke Gold Plus.
  • Received platinum-level designation from the American College of Cardiology/American Heart Association’s Chest Pain-MI Registry™.
  • HAP Donate Life Challenge CORE Hospital Designation – Titanium.

UPMC West Shore

  • Accredited by the Surgical Review Corporation as a Center of Excellence in Hernia Surgery.
  • American Heart Association/American Stroke Association Get With The Guidelines® Awards:
    • Heart Failure Gold Plus.
    • Stroke Gold Plus.
    • Target: Stroke Honor Roll.
    • Target: Type 2 Diabetes Honor Roll.
  • HAP Donate Life Challenge CORE Hospital Designation – Titanium.
  • Primary Stroke Center certification from The Joint Commission.
  • Received platinum-level designation from the American College of Cardiology/American Heart Association’s Chest Pain-MI Registry™.
  • Received the Platinum Achievement Award from the National Cardiovascular Data Registry (NCDR) ACTION Registry®. This recognizes sustained achievement in eight consecutive quarters and meeting a performance standard of 90 percent for specific performance measures.

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North Central Pa. UPMC Hospital Awards and Recognition

UPMC Cole

  • American Heart Association/American Stroke Association Get With The Guidelines® Awards:
    • Stroke Silver Plus.

UPMC Muncy

  • American Heart Association/American Stroke Association Get With The Guidelines® Awards:
    • Rural Stroke Gold.
  • Healthgrades Hospital Quality Awards:
    • Outstanding Patient Experience Award™.

UPMC Outpatient Emergency Department in Lock Haven

  • Earned The Joint Commission’s Gold Seal of Approval® and the American Stroke Association’s Heart-Check mark for Acute Stroke Ready Certification.

UPMC Wellsboro

  • American Heart Association/American Stroke Association Get With The Guidelines® Award:
    • Stroke Silver Plus.
  • Healthgrades Hospital Quality Awards:
    • Outstanding Patient Experience Award™.

UPMC Williamsport

  • Healthgrades Hospital Quality Awards:
    • America’s 250 Best Hospitals Award™.
  • Healthgrades Specialty Clinical Quality Awards:
    • Coronary Intervention Excellence Award™.
    • Outpatient Joint Replacement Excellence Award™.
    • Outpatient Orthopedic Surgery Excellence Award™.
    • Stroke Care Excellence Award™.
  • Recognized as a UPMC Health Plan Hip and Knee Joint Replacement Center of Excellence.
  • Successful recertification surveys from The Joint Commission for Stroke, Brain Injury, and Spinal Cord Injury Rehabilitation (2023).
  • The Birthplace, a UPMC Magee-Womens facility at UPMC Williamsport, was recently recognized by Baby-Friendly USA, the accrediting body and national authority for the Baby-Friendly Hospital Initiative (BFHI) in the United States, for achieving the highly prestigious international Baby-Friendly designation. This distinguished honor demonstrates The Birthplace’s adherence to the highest standards of care for breastfeeding mothers and their babies.
  • Intensive Care Unit recognized with a silver-level Beacon Award for Excellence by American Association of Critical‐Care Nurses.

UPMC Williamsport Divine Providence Campus

  • UPMC Hillman Cancer Center in Williamsport is a National Cancer Institute (NCI). NCI recognizes centers around the country that meet rigorous standards for transdisciplinary, state-of-the-art research focused on developing new and better approaches to preventing, diagnosing, and treating cancer.
  • UPMC Hillman Cancer Center in Williamsport received American College of Radiation Oncology Practice Accreditation. This assures the center meets vigorous and nationally accepted standards for cancer patient safety and radiation oncology care.

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West Central Pa. UPMC Hospital Awards and Recognition

UPMC Altoona

  • Accredited as a Comprehensive Center under the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP).
  • Accredited by the American College of Cardiology as a HeartCARE Center and for:
    • Cardiac Cath Lab – LCI.
    • Chest Pain Center – PCI with Resuscitation, Electrophysiology.
  • Accredited by the American College of Radiology.
  • American College of Radiology Breast Imaging Center of Excellence.
  • American College of Radiology Designated Lung Cancer Screening Center.
  • American Heart Association/American Stroke Association Get With The Guidelines®  Award:
    • Stroke Gold Plus
  • Cancer program accredited by the American College of Surgeons’ Commission on Cancer.
  • HAP Donate Life Challenge CORE Hospital Designation – Platinum.
  • Four-star rating from the Centers for Medicare and Medicaid Services.
  • Healthgrades Hospital Quality Award:
    • Patient Safety Excellence Award™.
  • Joint Commission certified Thrombectomy-Capable Stroke Center.
  • Laboratory accredited by the College of American Pathologists.
  • Received platinum-level designation from the American College of Cardiology/American Heart Association’s Chest Pain-MI Registry™.

UPMC Bedford

  • Acute Stroke Ready Hospital certification from The Joint Commission.
  • American College of Radiology Designated Lung Cancer Screening Center.
  • American Heart Association/American Stroke Association Get With The Guidelines® Awards:
    • Rural Stroke Gold.
    • Stroke Gold Plus.
  • Excellence in Patient Safety Recognition from The Hospital and Healthsystem Association of Pennsylvania (HAP).
  • HAP Donate Life Challenge CORE Hospital Designation – Gold.
  • Laboratory accredited by the College of American Pathologists.

UPMC Somerset

  • American Heart Association/American Stroke Association Get With The Guidelines® Awards:
    • Rural Stroke Silver.
    • Stroke Gold Plus.
  • Four-star rating from the Centers for Medicare and Medicaid Services.
  • HAP Donate Life Challenge CORE Hospital Designation – Gold.
  • Healthgrades Hospital Quality Award:
    • Outstanding Patient Experience Award™.
  • Primary Stroke Center certification from The Joint Commission.
  • Recognized by The Chartis Group as one of the “Top 100 Rural & Community Hospitals."

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Maryland

UPMC Western Maryland

  • “A” Leapfrog Hospital Safety Grade.
  • Accredited by the Commission on Accreditation of Rehabilitation Facilities.
  • Accredited by the National Accreditation Program for Breast Centers.
  • Accredited by the Undersea and Hyperbaric Medical Society.
  • American Heart Association/American Stroke Association’s Get with the Guidelines®  Awards:
    • Coronary Artery Disease STEMI: Silver Receiving.
    • Rural Stoke Silver.
    • Stroke Gold Plus.
    • Target: Stroke Honor Roll.
    • Target: Type 2 Diabetes.
  • Healthgrades Hospital Quality Award:
    • Surgical Care Excellence Award™.
  • Healthgrades Specialty Clinical Quality Awards:
    • America’s 100 Best Hospitals for Spine Surgery Award™.
    • Cardiac Surgery Excellence Award™.
  • Named one of the Mid-Atlantic Patient Safety Center’s 2026 Minogue Award winners, receiving a Circle of Honor Award for Patient Safety Excellence. Minogue Awards celebrate health care teams that demonstrate measurable, innovative, and sustained improvements in safety, quality, and equity.
  • Received platinum-level designation from the American College of Cardiology/American Heart Association’s Chest Pain-MI Registry™.

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