A Just Culture is a vital part of our commitment to safety. This approach leads to open communication and shared accountability.
It’s a workplace model that empowers staff to voice safety concerns without fear. It also ensures that leaders will listen and take action in a fair and consistent manner.
A Just Culture encourages staff from the bottom to the top to talk about sensitive issues. It offers guidelines for dealing with mistakes and near misses when they occur.
We focus on understanding the facts around a problem and solving it. We also support those involved and work to improve measures going forward.
A Just Culture creates a place where staff feel welcome to speak up and identify ways we can improve. It also helps our leaders learn from these events and stop future errors from happening. It's crucial to our safety mission and ongoing efforts to improve our safety culture.
