MyUPMC is a free, secure, patient portal. It gives you online and mobile access to your health information right at your fingertips — anytime, anywhere.
You can manage the health information for your child or loved one through Proxy Access. By becoming a proxy, you can communicate with their UPMC providers, view their medical records and test results, manage their appointments, and more through your own MyUPMC account. To get started with proxy access, talk to your child or loved one’s UPMC care team at their next appointment or follow the instructions below.
Teens aged 13 to 17 can now play a larger role in managing their health care with a MyUPMC Adolescent Account.
A MyUPMC Adolescent Account provides access for teens to:
Have questions? Call 1-866-884-8579.
UPMC is here for you as you learn more about managing your own health care.
If you're between 13 and 17, you'll need your parent or legal guardian's consent to sign up for a MyUPMC Adolescent Account. Then, at your next office visit, your UPMC provider can help you set up your account.
Once you have a MyUPMC account, you can download the app.
UPMC is here to help transition your teen to adulthood.
A MyUPMC Adolescent Account gives your child a greater chance to ask questions about their health and well-being, and confidence to navigate their health care.
You can join your teen’s appointments remotely while still giving your teen the ability to join from their own phone.
It starts with you
A parent or guardian must give their child consent to set up a MyUPMC Adolescent Account.
If your teen has interest, talk to them about it. Then speak with your child's provider at their next visit.
If you need full access to your child's records, talk with their care team at your next visit or call the office.
Teens aged 13 to 17 can take a more active role in managing their health.
With a MyUPMC account, teens can:
Teens can sign up for their own MyUPMC Adolescent Account at their UPMC provider's office with consent from their parent or guardian.
After a teen has an account, they can download the MyUPMC app.
Yes.
Teens can send a message to their doctors or care team and choose which proxies to include in the message.
Yes, both you and your teen can have access to their health records.
But, the information each of you sees may differ under adolescent privacy laws in Pennsylvania.
Proxy access to children is automatically discontinued when the child turns 18. When your child turns 18, they can get their own account, or you may complete an adult proxy request form to obtain adult proxy access. Adult proxy access allows for an authorized proxy to access the account of another patient over 18, such as an elderly parent.
To comply with certain laws regarding privacy rights of adolescents, MyUPMC limits the features that a proxy may access for pediatric patients ages 13 through 17. If your unique situation requires you to maintain full access to their records, you can talk to your child's care team about your needs at an upcoming appointment or contact your provider’s office.
When they turn 18.
Their account will automatically transition to an adult MyUPMC account, with access to more features, like online appointment scheduling.
