UPMC eDermatology

UPMC eDermatology is available for new and current patients, anywhere in Pennsylvania, regardless of insurance coverage. Service is available for both adults and children, as follows:

• Requesting care for yourself — You must be at least 18 years old and be physically located in Pennsylvania as your current location for the duration of the visit.
• Requesting care for a child — The child can be any age. You must be the child’s parent or legal guardian, and you and the child must both be located in Pennsylvania. For pediatric patients, proxy access is necessary for consultations to be submitted and completed. The process takes about 15 minutes.
  Learn about adolescent accounts for ages 13 to 17.
• Requesting care for an adult to whom you have proxy permissions in MyUPMC — You can initiate a UPMC eDermatology visit for the adult from within MyUPMC, a UPMC patient portal. Be sure to have that patient selected in the account menu drop-down to submit a visit for that patient.

UPMC eDermatology is available 24/7 and designed for on-demand care, so no appointment is necessary. However, the dermatology provider may recommend you follow up in person for further evaluation and treatment. Providers review cases during business hours. 

UPMC Health Plan members have access to dermatology experts, including pediatric dermatology providers, for just $75 or less.

UPMC providers are not participating providers for telemedicine services under Medicare, Medicaid, and other third-party payers.

Patients who receive services through UPMC eDermatology who are not UPMC Health Plan members acknowledge and agree that claims for such services will not be submitted to these payers and will not otherwise be covered by such payers. Patients without qualifying insurance pay the $75 visit fee for eDermatology E-Visits. 

Patients are personally responsible for any charges incurred while receiving care via UPMC eDermatology.

The following conditions are examples that can be treated via UPMC eDermatology:

• Acne.
• Arthropod bite.
• Blisters.
• Cold sore.
• Eczema.
• Hives.
• Infected or inflamed cysts.
• Poison ivy.
• Psoriasis.
• Rash.
• Scabies.
• Shingles.

No, UPMC eDermatology can only accept a limited number of pictures at one time and can only treat one condition per visit.

Patients can cancel their UPMC eDermatology visit prior to the provider reviewing. To cancel, navigate to the “In-Progress Appointments” tab on MyUPMC and click the "Cancel Visit" button.

You will be alerted of communications from UPMC eDermatology via MyUPMC message. If you are asked to get a test or biopsy after this eDermatology visit,  test results can be found under the “Test Results” tab.

*Please be sure to update your notification preferences to make sure you’re receiving timely updates regarding your care by visiting “Account Settings” in MyUPMC.

• Full body skin checks or evaluation of multiple moles. Please call one of our offices to schedule an appointment.
• Prescribing or continuing Accutane^® from a provider outside of UPMC Dermatology.
• Beginning or management of biologic medications such as for psoriasis or eczema from an outside provider or from a UPMC derm provider that does not participate in eDermatology E-Visits.