Here's what you need to know as a new or current ENT patient at UPMC.
Weekly office hours and patient appointments vary across UPMC ENT practices throughout Pa., New York, and Maryland.
But you can reach a doctor from any UPMC ENT practice during office hours. And an ENT resident is on call 24 hours a day for urgent and emergency care.
During off-hours, a call service answers our phones.
For all non-urgent calls, the operator will take a message, and we'll call you back the next working day.
If your problem is urgent, they will contact your doctor, who will call you back as soon as possible.
When speaking with an appointment scheduler:
For people who are deaf, hard of hearing, deaf-blind, or speech-disabled, you can call 800-654-5988.
If you or your PCP haven't already sent the following to our ENT office, be sure to bring your:
Please arrive at the office 10 minutes prior to your appointment to complete any paperwork we need. If you're a new patient, please bring your completed new patient questionnaire with you.
UPMC ENT offices:
You can pay your UPMC bills online through:
Your health information, right at your fingertips. Select MyUPMC to access your UPMC health information. For patients of UPMC-affiliated doctors in Central Pa, select UPMC Central Pa Portal. Patients of UPMC Cole should select the UPMC Cole Connect Patient Portal.