UPMC is committed to ensuring our patients and the communities we serve have the information they need to make informed decisions about their health care. UPMC accepts most major insurers, including Aetna, Cigna, Highmark, United Healthcare, and UPMC Health Plan, offering in-network access to UPMC hospitals, doctors, and services.
We look forward to continuing our commitment to serving the health care needs of the communities we serve in western Pennsylvania and beyond.
If I am a Highmark member, do I have full, in-network access to UPMC?
Highmark members with broad-network commercial or Medicare Advantage plans (which is the majority of Highmark members) have full, in-network access to UPMC hospitals, doctors, and services. Highmark members with narrow-network commercial plans and narrow-network Medicare Advantage have limited in-network access to UPMC. If you have additional questions, we encourage you to review your plan carefully with Highmark.
If my insurance plan provides full, in-network access to UPMC, will I pay higher out-of-pocket costs for UPMC doctors and hospitals?
No. Patients who have insurance plans offering full, in-network access to UPMC pay no more out of pocket to go to UPMC than to any other hospital or provider.
What if I’m not sure whether my insurance plan provides full, in-network access?
We are here to help you make informed decisions about your health care. We encourage you to review your plan carefully before setting up an appointment. If you have additional questions, we welcome you to call our help line at 1-855-646-8762.
If I have insurance through Aetna, Cigna, Highmark, or United Healthcare, how do I make an appointment?
Call us at 1-800-533-8762, and our schedulers will work with you to make appointments at your convenience. Our team is happy to help you schedule whether you have a product with full, in-network access to UPMC or a narrow-network product that may require seeing UPMC providers on an out-of-network basis.