2. Search "UPMC"
Select “Add” to access the UPMC Patient Portal.
3. Log in with your current credentials
See the guidance below to choose the right username and password.
You may also access the UPMC Patient Portal on web at portal.upmc.com.
If you don’t have a MyUPMC or UPMC Central PA Portal account, or didn’t get an email from UPMC, visit the UPMC Patient Portal and choose “Sign Up” to get started.
The UPMC Patient Portal offers new features to improve your care, giving you the tools you need to stay connected to your health.
In the new UPMC Patient Portal, you can book appointments with existing members of your care team located in Central Pa., Northwestern Pa., New York, and Western Maryland. If you are looking to schedule an appointment with a provider in Southwest Pa., you must use MyUPMC. For appointment scheduling with UPMC Children’s providers in Southwest Pa., use MyCHP.
To schedule with a new provider who is not in your care team, use the UPMC Provider Directory. For assistance finding providers, scheduling appointments, or managing existing appointments call Scheduling Services at 1-800-533-8762.
If you have more questions about appointment scheduling, see the Appointments FAQs.
To pay a bill in the UPMC Patient Portal simply open the UPMC Patient Portal, navigate to the Billing section, and follow the prompts to submit your payment. Bills will only appear in the new portal for care received on or after Sept. 27, 2025. If you don’t see your bill in the Billing section, please follow the directions on your statement to pay online or by mail.
To pay for care received before Sept. 27, 2025 online, visit HealthPay24 and enter the account information found on your statement. To enroll in or edit an existing payment plan, contact our customer service team at 1-877-499-3899.
Pay by phone or mail remains available. Please see your most recent statement for instructions.
To learn more about how to pay your bill, visit Paying Your UPMC Bills.
To learn more about how to pay your bill, visit Paying Your UPMC Bills.
1. View Instructions on Your Statement
Find the location on your statement that directs you on how to pay.
2. Choose How You’d Like to Pay
Decide if you’d like to pay online or by mail.
3. Pay Your Bill
Follow the directions to submit your payment.
Your most recent health information is available in the UPMC Patient Portal. This includes the past 5 years of eye and dental exams, as well as test results. You can also view all active prescriptions, along with your complete Oncology and OBGYN records.
If you’d like access to health information beyond what’s available in the UPMC Patient Portal, you can submit a request for specific visit summaries or your entire formal health record in the portal’s Sharing Hub. Select specific record types or appointment dates, then receive the information delivered right to you in the portal.
1. Go to the Portal Sharing Hub
In the portal, navigate to the "Sharing Hub" and select to share your health information with yourself.
2. Request Health Information
Select how you’d like to receive your health information—as a download from the UPMC Patient Portal or a formal copy of your medical record.
3. Find in Document Center
Your requested records will be delivered in the Portal "Document Center", found under the "My Record" menu item.
Over the next few months, providers will continue to be available to you for messaging, scheduling, and other care needs. However, not all providers are moving to the new UPMC Patient Portal at the same time. Providers not yet in the UPMC Patient Portal may still be using MyUPMC. If you have a MyUPMC account, you can check that portal to find your provider. If you're having trouble finding a specific provider, visit the UPMC Provider Directory to search for your provider.
If you have more questions about your providers, see the Appointments FAQs.
As of Sept. 27, 2025, you can use the new portal to message your providers, schedule appointments, and pay new bills. Select the portal you currently use to learn more about any changes:
As of March 31, 2026, the UPMC Central PA Portal is no longer available. If you previously used this portal, your information is now available in the new UPMC Patient Portal.
If you use MyUPMC and receive care in Central or Northwest Pa., Maryland, or New York, you must log into the new UPMC Patient Portal to access your health information, appointments, and messages with your existing providers.
You may continue to use MyUPMC through September 2026 to review existing health information as well as pay any remaining bills.
If you see any providers in the Pittsburgh area or Southwest Pa., then you will continue to use MyUPMC to manage your care with those providers until they are also added to the new portal in Fall 2026. Log in to MyUPMC.
Your MyCHP information for care received in Central or Northwest Pa., Maryland, or New York is now available in the new UPMC Patient Portal.
If you see any UPMC Children’s providers in the Pittsburgh area or Southwest Pa., then you will continue to use MyCHP to manage your care with those providers until they are also added to the new portal in Fall 2026. Log in to MyCHP.
As of March 31, 2026, the following portals are no longer available:
If you previously used any of these portals, your information is now available in the new UPMC Patient Portal.
UPMC is updating its patient portal in phases. Each update is designed to improve your portal experience, and provide more connected care across the UPMC system. Thank you for your patience and understanding during this transition.
If you currently use MyUPMC or MyCHP and receive care in Southwest Pa., you must temporarily use more than one portal to access your providers. This is because not all UPMC providers are transitioning to the new UPMC Patient Portal at the same time.
By Fall 2026, all UPMC providers will be available on the new portal, and you’ll be able to manage your care in one place.
