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Critical Incident Stress Management Team (CISM)

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Exposure to Trauma on the Job

Safe Harbor's Critical Incident Stress Management (CISM) Team is a partnership between mental health and emergency medicine (EMS) staff.

We help EMS and other high-risk workers who often have exposure to trauma on the job.

CISM helps you:

  • Heal from the trauma.
  • Return to daily life.
  • Avoid the long-term effects of traumatic stress.

Stress Management Services for EMS and Other High-risk Workers

The Erie County CISM Team provides:

  • Pre-Crisis Prep — educational programs including stress management, critical incident stress, disaster response, and more.
  • Large Group Briefings/Demobilizations — education on stress reactions and coping techniques to groups indirectly exposed to traumatic events.
  • One-on-One Crisis Intervention — one-on-one trauma and crisis intervention and information.
  • Debriefings (CISD) — a group meeting and discussion about a critical incident to lessen the impact of the event and promote recovery. A specially trained team run the meetings, one to 14 days after the event.
  • Defuse Meetings — a small group meeting shortly after a critical incident (often three to eight hours).
  • Family and Organizational Support — CISM can tailor an array of services for significant others of those who have had a critical incident. We can also offer services to the companies where they work.
  • Follow-Up — phone calls, station visits, one-on-one services, referrals, and any other needed programs.

To learn more, call the Erie County CISM Team at (814) 451-2322.